Privacy Policy

Last Updated: January 1, 2026

1. Introduction

Welcome to Jangle App. This Privacy Policy ("Policy") explains how Jangle App collects, stores, and uses your personal information. We believe privacy is a fundamental right for every user, and we are committed to full transparency in how we operate.

By using the Jangle App platform, you agree to the terms described in this privacy policy. If you disagree with any part of this policy, please contact us before continuing to use the platform.

We understand that sharing personal information online can be a concern — especially for users in Bangladesh. That is why Jangle App makes this commitment: your data will never be sold to third parties or collected without a genuine reason.

2. Information We Collect

Jangle App collects information across several categories. Details are provided below:

a) Identity information:

• Full Name and Date of Birth
• National ID or passport for nationality verification (NID/Passport)
• Photo ID (for KYC verification)
• Email address and mobile number

b) Financial information:

• Payment method details (bKash, Nagad, Rocket, etc.)
• Transaction History & Amounts
• Deposit & Withdrawal Records

c) Technical information:

• IP address and device type
• Browser Information & Operating System
• Login Time & Location Data
• Cookies and session data

d) User behavior information:

• Gaming history and preferences
• Time Spent on the Platform
• Bonus & Promotion Usage Information

3. How We Collect Information

Jangle App collects your information through the following methods:

• Via Direct Registration: Information you provide when creating an account.
• Through KYC verification: Documents uploaded for identity verification.
• Automatically: Technical information collected through cookies and tracking technologies.
• From Third Parties: Information received from payment providers or identity verification agencies.

4. How We Use Your Information

The information we collect is used for the following purposes:

Types of Information	Purpose of Use	Legal basis
Identity Information	Account creation and KYC verification	Contractual necessity
Financial information	Payment Processing & Fraud Prevention	Legal obligations
Technical Information	Security Assurance & Service Improvement	Legitimate Interest
Behavioral data	Personalized Experience & Bonus Offers	Consent
Contact Information	Customer support and important notices	Contractual necessity

5. Sharing Information with Third Parties

Jangle App never sells your personal information. However, in the limited circumstances below, certain data may be shared with specific third parties:

• Payment Providers: Financial information required to complete transactions.
• KYC verification providers: Only the information necessary for identity verification.
• Law enforcement agencies: In cases involving a court order or legal obligation.
• Technology Service Providers: For platform operations (under strict confidentiality agreements).

All third parties are required to comply with Jangle App's privacy standards.

6. Cookie Policy

Jangle App uses cookies and similar technologies. Cookies are small data files stored in your browser that help us remember your preferences and improve your experience.

• Essential Cookies: Essential for the platform to function properly.
• Functional cookies: Saves your language and login preferences.
• Analytics Cookies: Usage data is collected to help improve the platform.

You can disable cookies at any time through your browser settings, though some features may become limited as a result.

7. Data Security Measures

To protect your data, Jangle App employs industry-leading security measures:

• 256-bit SSL encryption technology
• Firewall & Intrusion Detection System
• Regular Security Audits & Penetration Testing
• Strict data access policy for staff
• Two-Factor Authentication (2FA)

8. Data Retention Period

Jangle App does not retain your data longer than necessary:

• All data is retained for as long as your account remains active.
• After account closure, financial records may be retained for up to 5 years to meet legal requirements.
• Marketing preference data is deleted as soon as consent is withdrawn.
• Technical logs are typically deleted automatically within 90 days.

9. Your Rights

Under Jangle App's privacy policy, you have the following rights:

• Right to know: You can find out what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate information.
• Right to Erasure: You may request deletion of your information in certain circumstances.
• Right to Portability: You may request a copy of your data.
• Right to object: You may object to certain types of data processing.
• Right to Withdraw Consent: You may withdraw your marketing consent at any time.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

10. Protection of Minors

Jangle App is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we suspect that an account belongs to a minor, it will be closed immediately and all associated data will be deleted. If you believe your child has created an account, please contact our support team.

11. Changes to Privacy Policy

Jangle App may update this privacy policy from time to time. For significant changes, we will post a notice on the platform or notify you by email. Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

12. Contact Us

For any questions or requests regarding our privacy policy, please reach out to our support team. We take every query seriously and aim to respond as quickly as possible.